Actually they’re probably much less punctual than you think, no matter which major city you live in.
Consider the performance of Metro Trains, the new private operator of Melbourne’s metropolitan trains. Back in May, only 82.7% of services operated by Metro Trains ran on time.
This is well below the contracted 88% monthly punctuality target below which Metro is obliged to pay compensation. And it’s positively woeful compared to the 96% punctuality achieved by New York City’s commuter rail system last year.
The circumstances in May were probably unusual, but the standard 88% is hardly a high hurdle. Yet from a commuter’s perspective, it’s actually worse than this figure suggests. Read the rest of this entry »