Would free public transport really be such a good idea?

Follow the link to read the latest article by The Urbanist, Would free public transport really be such a good idea?

http://blogs.crikey.com.au/theurbanist/2014/04/01/would-free-public-transport-really-be-such-a-good-idea/


Does public transport offer enough privacy?

Parallel parking - how to do it when space is tight

There are many ways to measure the immense improvement in standard of living enjoyed by western countries over the millennia (although most especially over the last two hundred years). I think an important indicator – with implications for city managers – is the greater demand for physical privacy that comes with rising incomes.

Much attention is given to how much better off we are today in terms of basics like food, clothing, energy and shelter than our ancestors were.  But there are many other measures. For example, in The rational optimist, Matt Ridley discusses the spectacular increase in the availability of time.

Part of the improvement came from dramatic reductions in the time taken – and hence the cost – of making things. Part also came from access to artificial light. He provides a fascinating example of how much the cost of manufacturing artificial light has fallen: this is how many lumen-hours (lm-hr) of artificial light could be obtained from an hour’s work at the average wage of the day:

1750BC: 24 lm-hr, sesame oil lamp

1800: 186 lm-hr, tallow lamp

1880: 4,400 lm-hr, kerosene lamp

1950: 531,000 lm-hr, incandescent light bulb

2008: 8,400,000 lm-hr, compact fluoro

If they haven’t already, LEDs will undoubtedly increase the amount of light an hour’s work buys by another order of magnitude. Modern lighting is also cleaner than the comparatively primitive methods widely used even a hundred years ago. It’s less of a fire hazard, doesn’t flicker and doesn’t create smoke within the premises (a leading cause of death in times past).

Although it isn’t discussed by Ridley, another aspect of the rise in living standards that should be of particular interest to anyone interested in cities is the increase in the demand for privacy and personal control.

With rising incomes, households who once shared a one-roomed hovel now have individual bedrooms. Twenty somethings who used to live in share houses a generation ago now live by themselves in studio or one bedroom apartments. Where once hotels and boarding houses had shared facilities, now even the most run-down motel offers a private bathroom and toilet. People who can afford it have babies or convalesce in private hospital rooms, not communal wards.

And look at transport. Around 90% of all travel in a city like Melbourne is by private car, much of it with only the driver present. Those who can afford it take taxis, fly in chartered or private jets or, if there’s no alternative to sharing, cocoon themselves in first class cabins on planes and ships.

Compared to a train, tram or bus, cars offer a lot of privacy and control: they’re available on-demand, go directly to the driver’s destination, are in most cases considerably faster, and are only shared by invitation. Car ownership usually costs more in terms of cash outlays than public transport, but people with a high standard of living are prepared to pay the price.

The increased demand for privacy and personal control might seem at odds with the growth of cities. People have been drawn to cities over the last 200 years on an unprecedented scale, so there’s no doubt they want to be closer to each other than ever. Indeed, a key reason why incomes have increased spectacularly is precisely because of the greater proximity of people.

But it’s clear they also want more privacy. Technology is one reason they’ve been able to live cheek-by-jowl and still increase their autonomy. Yet there are limits. Cars aren’t a very effective solution in dense environments. In response, cities have generally evolved by decentralising population, services and jobs at low densities, enabling residents to maintain their car-oriented lifestyle.

But cars have other downsides like pollution, carbon emissions, traffic accidents and noise. Moreover, a significant proportion of people now want to be close to key nodes, like the CBD and beaches – that requires density, the enemy of cars.

I think it’s very important that policy-makers, particularly those involved with public transport, understand and acknowledge the desire of contemporary travellers for privacy and personal control. Of course there’re many other improvements that need to be made to Melbourne’s public transport system, but this perspective suggests that, for example, safety, security and comfort are key values for existing and prospective public transport users. Read the rest of this entry »


Does it cost less to drive to work than catch the train?

Laneways of Melbourne (photo from Planning Institute - VYP Street Art Tour)

The Public Transport Users Association (PTUA) is keen to make the case that it costs more to travel by public transport in Melbourne than it does by car. The PTUA says above-inflation fare rises over the last decade mean public transport now costs much more than “petrol in the car” for many trips.

The PTUA might take some moral support from this op-ed in The Age this week by journalist Gabriella Costa (the paper calls it an ‘Analysis’). Like the PTUA, she also argues that commuting by car is cheaper. She says the 9% fare increase announced this week by the Government will make driving a better option. Her contention is that, “even loosely, the maths just don’t add up” for rail:

And it’s a simple equation. A Metro daily ticket from a zone 2 station into the city? $11.90 from January 1. Petrol from home to work and back? two to three litres. Parking: less than $10 a day on the city’s edge.

Ms Costa doesn’t actually do the maths, so I have. Unless she gets her petrol for free, even on those numbers it still costs less to take the train to the city than drive! Petrol at $1.35 per litre is $4.00 a day, plus $10 for parking. Even loosely, that adds up in favour of the train! But as we all know, there’s more to the financial cost of driving than just petrol and parking, so I’ll try to do a tighter estimate.

Ms Costa’s example is based on her own circumstances. I know from her article that she lives in St Albans, near Giniver station in Zone 2. By her estimate, she’s 17 km by road from where she works in the city (presumably at The Age HQ in Spencer St). I’ll assume she commutes 220 days a year after taking rec leave, public holidays, sick leave, the odd day off, a bit of work-related travel and weekends into account. If she drove to work on every one of these 220 days she’d therefore travel 7,480 km in a year.

I’ll assume she drives the cheapest vehicle you can buy new in the small car class, a Hyundai i30. According to the RACV, operating costs of this vehicle for fuel, tyres and servicing, are 16.6 cents per kilometre, giving her an annual commuting cost of $1,224. That’s conservative because the fuel component is based on a city-country average – commuting in busy traffic is thirstier work.

Add to that parking at $10 per day for 220 days and her all up cost for a year of commuting by car to the CBD totals $3,444. That’s still quite a bit more than the cost of catching the train from St Albans, even under the new fare structure that takes effect from 1 January.

St Albans is in Zone 2, so Ms Costa could buy a myki Yearly Pass in 2012 for $2,021. That would save her $1480 compared to driving. Even if she travelled every day on a myki Daily Cap it would cost $2,438 over the course of a year, still putting her ahead by $1,000 compared to driving.

And if she lived any further out the cost of train travel would stay the same but driving would cost considerably more. If, for example, she lived in Pakenham (since she mentions it in her article) her annual expenditure on driving would increase to $6,371 p.a. because it’s 57 km from her workplace. But the cost of the train would be the same as it is from St Albans, since both stations are in Zone 2.

It’s important to note that I’ve only considered variable costs, specifically parking, fuel, tyres and servicing – I’ve taken no account of the cost of owning the car. But it makes no sense to ignore standing costs, because if she doesn’t actually have a car she can’t drive to work! The RACV says the annual standing cost of a Hyundai i30 is $5,668, made up primarily of depreciation, interest, insurance and registration.

If I assume commuting accounts for half of her total annual travel by car (i.e. she drives 7,480 km to work each year as well as doing a further 7,480 km p.a. in non-work travel), then the standing costs that should be attributed to her journey to work come to $2,834.

Add that $2,834 to the $3,444 she pays for parking, fuel, tyres and servicing and Ms Costa is up for an annual total of $6,278 for the privilege of driving to work from St Albans. Remember, a myki Yearly Pass will cost much less, just $2,021, and even a myki Daily Cap will cost her $2,438 for the year. Read the rest of this entry »


Are these contenders for ‘spin doctor’ of the year?

Public transport fares effective 1 January 2012 (Metlink)

There’s never any shortage of creativity when politicians, business and the media want to put a particular ‘spin’ – meaning an interpretation that furthers their own agenda, sometimes irrespective of logic, truth or salience – on an issue.

I saw a couple of interesting ‘spins’ this week when the Victorian Government announced the public transport fare increase that takes effect from January 1 2012. Three in particular caught my attention. I don’t know if they’re “best in show” but I think they might be leading contenders for The Melbourne Urbanist’s (proposed) annual SPIN Award to honour excellence in deceptiveness, bias, self-serving behaviour and a related string of detestable (and yet to be defined) offences.

The first is the on-line survey The Age ran this week to accompany its story breaking* the news about the fare increase. The Age blatantly sought the sympathy of outraged readers, posing the following question in its on-line survey:

Will you use less public transport as a result of the increase in fares in 2012?

  • Yes, I can’t afford to pay any more so will look at other options
  • No, I’ve got no choice but to fork out the extra cash in fares

For what it’s worth, 52% answered no. But it’s not worth much because almost everything imaginable is wrong with this survey. For a start it’s a leading question, connecting the increase directly to “less” use. That might be tolerated in a newspaper survey, given a more neutral alternative could be a bit clumsy. But where it goes seriously bad is with response options that don’t settle for a straightforward “Yes” or “No”.

Instead, The Age assumes it knows the reasons for the reader’s answer and and there’re only two possibilities – either “I can’t afford to pay” or “I’ve got no choice”. Other possibilities aren’t considered. What, for example, do respondents do if they want to say “No, I’m happy to pay to improve public transport”, or “Yes, it’s a matter of principle”?

The response options should’ve been a straightforward and unambiguous “Yes” or “No” (and a “don’t know”, or similar, is always a good idea). But this is not a survey designed to get an objective answer. It’s simply and unabashedly part of the main news story. It might as well be a photo or a breakout box. It’s not there to add objectivity; it’s there to add a bit of “colour”. Even the single “No” answer on offer is heavily biased to a begrudging acceptance – “I’ve got no choice”.

At first I wondered why journalism schools don’t give their students a basic grounding in survey design. After all, on-line surveys are ubiquitous. But then I realised that would be pointless – on-line surveys by media organisations are a tool of drama, not research.

The second comes from Metlink, which evidently will go to any lengths to present the fare increase in a favourable light. Counter-intuitively, Metlink tells travellers they “can beat the price rise” by switching from Metcard to myki. Here’s how Metlink says it can be done:

For example, a 2 hour Zone 1 Metcard will increase by 20 cents to $4 while a 2 hour myki cap will increase by 26 cents to $3.28. A Daily Zone 1 Metcard will increase by 60 cents to $7.60 and the daily myki cap will increase 52 cents to $6.56. A Daily Zone 1 + 2 Metcard will increase 90 cents to $11.90, while the equivalent myki fare will increase 88 cents to $11.08.

On this evidence Metlink won’t pass Communication 101, but the bottom line is myki really is cheaper under the new structure than Metcard is at present for the exact comparisons Metlink has specified. Trouble is, Metlink has very carefully cherry-picked its examples. It’s only true if the traveller shifts from a single use Metcard this year to a multi-use ticket next year (and not just to myki – works for multi use Metcards too).

However all those travellers who already have a myki won’t be able to “beat the price rise”. Nor will regular travellers who currently use multi-trip Metcards like a 10x2hr or a 5xDaily be able to “beat the price rise” – Zone 1 versions of both those tickets cost $30.20 at present, or $6.04 per day for a two-way commute. Under the new fare structure, a daily myki cap will cost more – $6.56.

The comparison Metlink is making is dubious – it’s not comparing apples with apples. Myki isn’t an “occasional” system like a 2 hour Metcard. Travellers don’t top-up $3.28 each time they want to make the occasional trip within Zone 1. Myki is more like a multi-trip Metcard – users who top-up via the web or the call centre must put in $10 minimum. I expect most people put in considerably more because it’s bothersome to top-up frequently. This after all is one of the advantages of myki.

Myki should be compared against multi-trip Metcards. As noted above, that comparison reveals myki doesn’t enable travellers to come even close to “beating the price rise”. Read the rest of this entry »


Is the 9% increase in public transport fares…fair?

Fare revenue per passenger kilometre for selected cities ($)

Many people are outraged that the Government has dared to increase public transport fares in real terms. From 1 January, fares in Melbourne will rise by around 9%, well in excess of the rate of inflation (3.6% for the 12 months to the September Quarter).

From what I can make out, I don’t think anyone is questioning the need to increase revenue for public transport. For all its virtues, the system needs billions spent on things like improved signalling, track upgrades and duplications, more train sets, new rail lines, improved security, and much more. Patronage has grown at around 5% p.a. and that increases costs. Indeed, spending more to improve the system is the key to sustaining increasing patronage.

So the issue is not about the need for more money, but rather about where it should come from i.e. who should pay. Additional revenue for higher capital and operating purposes can only come from a limited range of sources. The main possibilities are:

  • From passengers via fares;
  • From taxpayers generally (by foregoing expenditure elsewhere in the Transport portfolio or beyond);
  • From efficiency improvements e.g. reduced fare evasion, less restrictive work practices;
  • From the beneficiaries of the public transport system e.g. land value capture, levies on city centre businesses;
  • From other transport activities with undesirable side-effects e.g. congestion pricing; levy on car registration.

Each of these sources might be able to contribute something, but the revenue task is huge and there are practical and political limits to how much each can put in.

Fares are an important tool because they directly link supply and demand and they have history. Paying for service is a well established principle in public transport – there are very few public transport systems around the world that don’t charge fares.

Melbourne public transport users already get a pretty good deal – their fares recover none of the capital costs and only 44% of operating costs. Moreover, judged against some other cities, Melbourne’s fares aren’t especially high compared to the cost of providing the service (see exhibit).

The key market for the system is CBD workers who on average are reasonably well paid relative to their counterparts in other parts of the city. Further, a significant proportion of public transport users already benefit from concessional fares.

Those who argue that funding should come from general revenue rather than from passengers don’t always think about what would have to be foregone. They often implicitly imagine it would be at the expense of something they personally see as valueless or negative (new freeway construction is a common target).

But there’s nil guarantee of that. Any such decision would be made by the Government of the day according to its priorities and values. It might come at the expense of a very worthy transport project or it might come at the expense of another portfolio, perhaps a highly emotive one like education, health or community services. This attitude just shifts the problem to somewhere else where it might possibly impact others with less capacity than CBD workers.

In the short term – and this increase will take effect within four weeks – there are really only two choices: raise fares or fund the increase from elsewhere in the budget. In the longer term however there are possible alternatives to future fare increases. Read the rest of this entry »


Are public transport trips longer (than car trips)?

Non-work trip distances (km) by car and public transport (%) - data from VISTA

I’ve frequently mentioned that trips by public transport in Melbourne are longer on average than those by car. The exhibit above illustrates that difference using data from the Department of Transport’s VISTA data base.

It shows the length of non-work trips in Melbourne by private vehicles versus public transport. For all practical purposes, it’s cars on the one hand (in red), versus trains, trams and buses combined on the other (in blue).

A ‘trip’ refers to travel between main activities. Where multiple modes are used on one trip a single ‘main mode’ is defined. For example, if a person drives from home to the station, catches a train to the city, and walks to their destination, their mode for the trip is the train.

It’s important to get these figures in perspective from the outset. There are almost fourteen times as many non-work trips made by car as are made by public transport. This reflects the dominance of private transport in Melbourne.

It’s evident from the exhibit non-workcar trips are substantially shorter – just compare the two fitted curves. In fact 56% are less than 5 km, whereas the corresponding figure for public transport is 27%. At the other end of the scale, 5% of non-work car trips are longer than 30 km, compared to 9% of public transport trips.

Work trips (i.e. commutes) tend to be longer than non-work trips in the case of both private and public transport, but again public transport trips are longer on average. For example, 40% of commutes by public transport exceed 20 km. The corresponding proportion for car commutes is much lower, at 27%.

I’ve shown non-work trips in the exhibit because they account for around four fifths of all trips (defined as per above). They are not as dominant in the case of public transport, but still comprise two thirds of all trips by trains, trams and buses.

Trains are the key reason public transport trips are so much longer – people travel considerably further on metropolitan trains on average than they do on buses and trams. I don’t have data to hand that separates out trains (I hope to get my hands on it shortly), but the difference between cars and trains would be much more dramatic.

It’s not that the train out-competes the car for long trips. In fact many more people still prefer to use the car for long trips than take any form of public transport. For example, while 7% of non-work car trips are over 25 km compared to 14% of public transport trips (they’re virtually all train), the car trips number 534,000 per day. The comparable number of trips made by public transport passengers is just 80,000.

Rather, people who choose to travel by train are more inclined to use it for longer distances, on average, than car travellers. I’d say that’s largely because Melbourne’s train system is designed to transport people across long distances – primarily from the suburbs to the city centre.

Cars are flexible and in non-congested conditions can get travellers to a range of dispersed destinations, both near and far. Melbourne’s train system on the other hand is relatively inflexible by comparison. It essentially leads to one destination. Read the rest of this entry »


Is the Flinders St Station design competition just about…..design?

Melbourne's iconic Flinders St Station (this gorgeous photo by Gillian at Melbournecurious.blogspot.com)

The Premier gave the Flinders St Station International Design Competition another nudge this week, announcing entries will be formally invited from architects mid next year, with the winner to be announced mid 2013.

Mr Baillieu indicated the project for the 4.7 ha site has two basic components. One involves “restoring and renovating the building” and the other is about “releasing any opportunities for further development”. According to The Age:

Mr Baillieu said renovation of the heritage-listed station would be very expensive, and the government was looking for ways to ”release some value” to help bankroll the development, including the possibility of a public-private partnership. A property developer will sit on the competition judging panel, as well as Victoria’s government architect, Geoffrey London.

I’ve previously questioned the sense of running this project as a design competition, but there are a couple of other aspects that also worry me.

One is that this isn’t really first and foremost an “architectural design competition”. That’s a convenient way to market the project because it sounds innocuous – everyone knows architects are sensitive characters who care about design, heritage and place.

But all the signs suggests this is really a search for commercial uses that will generate revenue for the Government – at least enough to pay for the restoration and renovation, but hopefully more. The key players will be organisations with the wherewithal to “release some value” – i.e. to identify, develop and finance new uses that generate profits.

These sorts of players are traditionally called property developers or merchant bankers, not design professionals. Architects will still have a key role in the physical expression of the new Flinders St Station precinct but they won’t be the motive force determining what sort of activities take place there.

So-called competition entries will primarily be commercial bids, rather than primarily design submissions. The novelty is the bid consortia will presumably all have to be led by architects, at least nominally.

The project is likely to be as much about the redevelopment, as the restoration, of the precinct. Redevelopment can be positive provided it is handled in a way that’re sympathetic to the transport, heritage and civic importance of this precinct. And there’s certainly plenty that needs to be done – addressing that horrible concourse-cum-food court for a start.

However redevelopment can also mean some of the values that define the precinct might be put at risk. Mr Baillieu recognises there could be new buildings but says they will have a “common sense” height limit. Hmmm……I doubt we all have the same number in mind!

Another key issue is the “competition” shouldn’t be conceived as a fishing expedition. A potential danger with competitions is officials, politicians and the public could be seduced by a spectacular proposal – a one trick pony – that fails in other important respects. The brief is thus supremely important. Read the rest of this entry »


Are we set to commute even further?

Change in average journey-to-work travel distance by region (km). Data from BITRE

The Age says jobs in Melbourne are losing pace with sprawl – it cites a new study by BITRE which predicts “an increase in the average commuting distance” by 2026 and a rise in journeys to work involving a road distance of more than 30 kilometres.

If a rigorous, hard-nosed body like the Bureau of Transport, Infrastructure and Regional Economics is saying things are going to get worse in the future, it’s worth sitting up and taking notice, right? It’s true BITRE does say that, but it’s also true the media tends to err toward a sensational rather than a sober interpretation of any given facts. In this instance the story is a bit of a beat-up.

For a start, it’s hardly news that commuting distances could “increase” over a period of 15 years given the spectacular growth in population projected for Melbourne. What matters is the size of any increase – if it’s only a 1% increase over the entire period, that’s an infinitesimal 0.06% p.a. However if it’s (say) 15%, i.e. 1% p.a., that’s worth taking note of. However The Age is silent on this score.

BITRE doesn’t say anything about the size of the predicted increase either. There’s a good reason for that. BITRE’s study isn’t an authoritative prediction of future commute distances as implied by The Age’s story. It doesn’t make forecasts based on the latest data, using innovative modelling techniques and complex algorithms as one might expect. In fact the report isn’t even about the future! – it’s actually about historical population, employment and commuting patterns in Melbourne up to 2006.

The Age relies on what is in effect an ill-advised throwaway line by BITRE. The report states (p 333) that if the Victorian Government’s spatial projections of population and employment through to 2026 are realised, the likely commuting implications include….”an increase in journeys to work involving a road distance of more than 30 kilometres and an increase in the average commuting distance”. There’s no analysis or supporting information behind this assertion, so too much shouldn’t be made of it. The prominence given to it by The Age suggests BITRE should’ve thought a bit harder before including it in a report about the past and the present.

However what BITRE actually has analysed in-depth is the historical change in travel distances – and here the picture is if anything somewhat mixed. The report looks first at what’s happened over 2001-06 (see exhibit). That isn’t necessarily a guide to what will happen in 2026, but it shows how current patterns are trending. The picture it reveals isn’t one of rampant increases in commute distances but rather one of relative stability.

BITRE found the average commute in Melbourne increased from 14.7 to 14.8 km, or by just 100 metres over five years. That’s a 0.7% increase, or a miniscule 0.1% p.a. Surprisingly, the average commute increased proportionally less in the outer suburbs than in the inner city – in fact as the exhibit shows, the average commute shortened in absolute terms in the Outer South, Outer East and the Outer West.

This is the real news! It’s important because commute distances have historically increased significantly, while commute times have remained relatively stable. So reliable evidence that commute distances have stabilised, even for five years, is noteworthy. Read the rest of this entry »


Should bus lanes be shared?

Hoddle St bus lane, looking north (off peak)

The Government’s announcement this week that motorcycles will be able to travel in the bus lane on Hoddle St for a six month trial period revealed a surprising diversity of views about who should and shouldn’t be able to travel in bus lanes.

At present, only buses and bicycles can use the bus lane on Hoddle St (it runs on the south side of Hoddle between the Eastern Freeway and Victoria Parade – there’s no bus lane on the northern side).

The reporter for The Age, Jason Dowling, did his homework and canvassed a number of organisations with an interest in the matter. The Government and the Victorian Motorcycle Council evidently favour buses, motorcycles and bicycles, but:

  • The RACV says the lane should be limited to buses and taxis
  • The Bus Association says only buses should be permitted
  • Bicycle Network Victoria is against motorcycles – it says the lane should only be used by bicycles and buses

I can’t see any problem with motorcycles and scooters using the bus lane. They’re fast enough so they won’t hold up buses and they’re small enough that they shouldn’t present queuing problems at intersections.  Although they’re not without problems (noise and pollution from two strokes), they’re a relatively efficient form of transport compared to cars and low occupancy buses. If cyclists can successfully share a lane with buses that barely fit, contending with motorcycles should be a cakewalk. Motorcycles warrant space in the bus lane.

However the logic of the RACV’s argument that taxis and hire cars should be able to use bus lanes is hard to fathom. There’s no environmental or equity benefit to be gained from making a trip by taxi rather than by car. The only real difference is that in one case you’re paying for a chauffeur and in the other you’re doing the driving yourself (although for a traveller from one of the 10% of Melbourne households that don’t own a car the equation would be different).

Taxis provide an important service, but they aren’t “public transport” in the meaningful sense of a vehicle shared by multiple passengers going to multiple destinations (except sometimes at the airport). They are “public transport” only in the narrow sense that they’re available to anyone for a price. That’s also true of rental cars and I can’t see any reason why they should get access to bus lanes either.

If anything, bicycles are probably the least appropriate mode to share with buses. They’re slower and hence can potentially hold buses up, depending on conditions. In order to overtake a cyclist safely, a bus on Hoddle St will need to enter the adjoining lane, thus weakening to some degree the whole point of a dedicated bus lane. Read the rest of this entry »


How far do we walk to the station?

Average distances Melburnians walk to bus and train stops - km (data derived from VISTA)

Planners invariably work on the basis that bus and tram users will walk no more than 400 metres from home to the nearest stop. It’s known travellers will walk further to catch a train, so the maximum walk distance to a station is accordingly usually taken as 800 metres.

So it’s interesting to look at what travellers actually do. Data from the VISTA travel survey shows the median walk distance to the bus in Melbourne is 500 metres, with a quarter walking more than 800 metres. Half of Melbourne’s train travellers walk more than 800 metres and a quarter more than 1.3 kilometres! Hence bus and train users in Melbourne walk much longer distances than the standards assume.

If the VISTA methodology is right, these findings can be interpreted a number of ways. One is that travellers have to walk unreasonably long distances in Melbourne, perhaps because bus and train coverage is too sparse, or stops are poorly located. Alternatively, it could show travellers are prepared to walk much further than planners have historically assumed (I’m sure some would even argue the exercise is good for them!).

Standards like 400/800 metres are often justified on the grounds that if travellers have to walk any further, they will choose to drive instead, thus lowering the demand for public transport. It’s argued that trains can command longer walk distances because experience shows travellers will walk further if they’re taking long trips, or if the mode is fast (train trips tend to be much longer than other modes, both public and private, and also faster because they have their own dedicated right-of-way).

While that’s all fair enough, I don’t think it draws out the policy implications as clearly as it might. I think there’s another way of interpreting the data on trains in particular. Trips by train are indeed longer and faster than those by other modes, but the key reason travellers walk long distances to stations is they have to – they don’t have a choice.

That’s primarily because the key market for trains is workers travelling from the suburbs to the city centre. Driving simply isn’t a realistic option for most of these commuters – parking in or close to the centre is too expensive and the combination of distance and traffic makes driving too slow and too costly. Limited parking means it’s also hard to drive to the station. In addition, there are all those “captive” travellers who don’t have access to a car or can’t drive (e.g. students) but have high value trips to make.

In other words there are many trips where the car is simply not a realistic alternative to the train. In these cases the maximum distance people are prepared to walk (or have to walk!) is much longer than the standard 800 metre maximum. Not having an alternative, train users walk as far as they have to.

In fact the mean distance train travellers walk from home to the station in Melbourne is one kilometre. That’s a lot further than the median (800 metres) and suggests there’s a long tail of travellers who walk a very long distance from home to the station.

Accepting the legitimacy of longer walk distances could possibly have implications in a number of areas, for example in the design of feeder bus services, the spatial extent of development around stations, and in some cases even the spacing of stations. But most stations are already a considerable distance apart, so the practical implications are probably limited.

However where this way of looking at the issue might have particular relevance is in the spacing of tram stops. Unfortunately I don’t have any data to hand on actual tram walk distances in Melbourne, but my understanding is they too are longer than the 400 metre standard suggests. Further, many tram stops in Melbourne are closely spaced – for example, in the inner eastern suburbs they are every 200-300 metres. Read the rest of this entry »


Do Melbourne’s trams need conductors?

Multi-section Siemens Combino tram - could one conductor handle all this in peak hour?

On the face of it, The Green’s case for the reintroduction of tram conductors looks pretty convincing. They say that for a net cost of just $6-9 million p.a., 1,000 conductors could be placed on all of Melbourne’s 500 odd trams from the first service to the last.

The Green’s proposal rests firmly on the assumption that the presence of conductors would effectively eliminate fare evasion. While it would cost $50 million p.a. to employ the conductors, they would claw back virtually all the estimated $40 million currently stolen by fare evaders.

Fewer ticket inspectors would therefore be needed and there’d be further savings in reduced vandalism and injuries to passengers. The Greens have called on the Government to introduce a two year trial with 100 conductors, targeted at heavily patronised routes like the No. 96.

Given we’ve (theoretically) got an automated ticketing system, my default position is we shouldn’t need the expense of conductors anymore than we still need elevator operators, ushers at the movies, bank tellers, or someone to fill our petrol tanks.

Yet The Green’s proposal is what I call a “what the heck” argument. The logic goes like this: the $40 million is dead money, so we might as well get some value out of it by bringing conductors back. It’s not necessarily the optimum way you’d spend an unencumbered $40 million, but what the heck, our options are limited.

That doesn’t mean it’s necessarily a bad idea. Restoring conductors could potentially provide a range of benefits. As well as checking validations, they could issue short-trip tickets, advise tourists, assist the disabled and provide at least a limited disincentive to vandalism and anti-social behaviour. In my view conductors could also provide an important intangible benefit – they would eliminate the ‘regularisation’ of evasion that is arguably inherent in the existing system.

Indeed, if the net cost really is less than $10 million p.a. as The Greens claim, restoring conductors sounds like a pretty attractive proposition. The idea could be very attractive politically to a Government that wants to demonstrate its bona fides on public transport.

But there’s the inevitable catch. The Greens assume 1,000 conductors because that was the staffing level when the conductor role was abolished in the early 90s and it seems to fit with the size of the current fleet (just under 500 trams) and the need for two shifts per day. However while the number of trams hasn’t increased significantly since the days of conductors, the size of trams has.

It’s doubtful that a lone conductor could make much headway through a crowded five-section Siemens Combino tram carrying 200 passengers in peak hour, while checking mykis, helping passengers and selling tickets. Either larger trams require multiple conductors in the peak – at greater cost – or it has to be accepted that conductors wouldn’t make as big a dent in foregone revenue as The Greens assume.

In any event, even if The Green’s number is accepted, it still under-estimates the number of conductors that would be needed. Due allowance hasn’t been made for conductors getting sick, going on holidays, attending training, and so on. Also, on-costs need to be factored in, as well as administrative support and the cost of equipment like mobile myki readers.

If I assume 1,300 conductors are required at $50,000 p.a., plus 50% on-costs, the aggregate cost is $97 million p.a. (I’ll follow The Greens in also assuming a saving of $10 million p.a. because 100 ticket inspectors would no longer be required, but I’ll add back $10 million p.a. for ancillary costs). That looks pretty expensive compared to the amount of evaded revenue conductors could realistically bring in.

But we don’t necessarily have to adopt the “what the heck” strategy. There might be other ways to recover all or part of the lost $40 million, thereby enabling any recovered funds to be applied to their optimal use. A failing of The Green’s proposal is that it doesn’t assess the alternatives. Read the rest of this entry »


Will Baillieu abandon Melbourne Metro (in favour of the East-West road tunnel)?

Melbourne Metro - proposed tunnel alignment and stations

From Wednesday’s Crikey newsletter (gated), in the Tips and Rumours section:

Vic government tunnels under greenies. A Victorian political spy reckons the Baillieu government is about to resurrect the East-West road tunnel underneath Royal Park at the expense of the Labor government’s planned Melbourne Metro scheme. It’s “a big up-yours to all the inner-city greenies that gave the old government such a run-around,” they say.

Assuming the Crikey report is well-founded (and it might not be – it is only a rumour, after all), I wouldn’t expect any government would be silly enough to announce it is abandoning a rail project in favour of a road project. No, it would say it’s going to do both.

The road would simply get priority over the rail project when scarce capital funds are doled out. The $40 million already allocated from Infrastructure Australia for Melbourne Metro will continue to be applied to feasibility studies and planning approvals, but if Crikey’s report is true, the project will languish for want of the billions needed to build it.

If that’s what’s intended by the Government, it could create an enormous problem. I’m not so much concerned that the Government might dare to build a new freeway as I am about the possible loss of the Melbourne Metro project.

Melbourne Metro is a response to the looming shortfall in capacity in the city’s rail system. What’s needed to expand capacity, according to the Eddington Report, is a new line in the CBD, essentially linking Flinders St and Southern Cross stations.

This could be achieved with a relatively short tunnel. However Eddington recommended that it be done with a much more ambitious tunnel running from Footscray to The Domain (and ultimately Caulfield) with new stations at North Melbourne, Parkville, the CBD (two) and The Domain – see exhibit. The first option costs a lot less but the second provides more capacity and has wider economic benefits, especially in terms of enhanced urban development.

If funding for Melbourne Metro is to be delayed (and again I emphasise the “if”), the Government needs to explain how it’s going to deal with the looming rail capacity problem in the city centre.


Should public transport fares be higher?

Fare revenue/per passenger km ($) for public transport in selected cities (data from Ian Wallis & Assocs)

The report in The Age that the Government is considering a 10% real increase in public transport fares has generated an intense negative reaction from readers.

If the Government went ahead with the touted increase, the paper calculates that combined with CPI increases, the cost of a weekly zone one myki pass would rise from the current $30.20 to $34.90 in 2013, or by $4.70 per week. The equivalent zone two pass would rise from $51.00 to $58.95.

Out of well in excess of 100 reader comments on the story, only a handful defended the proposition. The overwhelming view is the system is so broken it would be outrageous for the government to ask beleaguered users to pay more. While many say they’d be prepared to pay more if it meant the system were improved, quite a few think public transport is already too expensive at current fare levels – indeed, a number argued public transport is a “public good” and should be free.

Some warn higher fares would be self-defeating because they’d encourage further fare evasion – equivalent revenue could instead be raised by getting serious about evaders. Another objection is that recent increases in patronage have raised enough additional revenue to obviate the need for increasing fares.

There’s also a common sentiment that increasing fares would increase car use and hence be bad environmentally. A surprising number reckon the increase would make public transport more expensive than driving.

I think The Age has taken some licence here. Current policy is that fares increase in line with inflation, so some of the prospective rise is going to happen anyway. By itself, a 10% increase (i.e. a 5% increase in each of two consecutive years) would put up the cost of a zone one weekly myki pass by $3.10 per week. The corresponding increase for a zone two weekly would be $5.25 per week.

Still, I don’t think even these somewhat lower numbers would do much to assuage the vitriol spat out by most readers. However I disagree with them. As I’ve pointed out before, I support the idea of increasing fares in real terms. This is not a conservative view – the public transport advocates who undertook the Independent Public Inquiry into Sydney’s long-term public transport needs think it’s a good and necessary idea too.

The argument that fares shouldn’t be increased because the system is flawed is politically potent but counter-productive. More revenue is one of the crucial inputs needed to improve the system. Better service is a much more important driver of patronage than fare levels.

Fares aren’t in any event expensive relative to the cost of the service provided. They’re already heavily subsidised – fare box revenue in Melbourne only recovers 44% of operating costs and none of the capital cost. Moreover, fare revenue is around 12 cents per passenger kilometre – that’s around average for Australian cities but considerably lower than some major cities in New Zealand, Canada and the United States (see exhibit).

There’s a sense of perspective missing here. For all its failings (and I’m not suggesting they aren’t real), the public transport system in Melbourne is still delivering a reasonable service. In fact it’s been good enough to support spectacular jobs growth in the transit-dependent CBD over recent years – employers are prepared to bet on it.

There are good reasons for pursuing revenue foregone through fare evasion, but it isn’t a magical hollow log. Collecting the marginal dollar entails substantial and increasing costs, such as employing more inspectors (or conductors). Likewise, recent boosts in patronage have increased revenue, but they’ve also raised operating costs and required more investment in infrastructure e.g. new trains.

The argument that higher fares will increase driving isn’t convincing either. While there would undoubtedly be some drift at the margin, the great bulk of public transport users are “captive” in the sense that they either can’t drive or motoring is simply too expensive due to high parking costs and traffic congestion. Even a one-off 10% real increase isn’t going to change that equation substantially (although I expect it could well give a modest boost to cycling).

The key market for public transport is work trips to the city centre. The CBD couldn’t exist in its current size and form without transit. There’s no convincing reason – on either efficiency or equity grounds – why CBD employers should have the travel costs of their generally well-paid workers subsidised by the rest of the population by holding down fares (in an ideal world I’d favour a tax on central city employers to supplement funding of transit services but that’s another story).

Despite what some readers of The Age think, public transport is not a “public good”. It’s neither non-rivalrous nor non-excludable – it gets congested and users pay. Of course it has a social function but so do water and energy. As is usually the case with these utilities, subsidies should be directed at eligible users, not bestowed on all passengers via the fare structure irrespective of income .

Overall then, I think increasing fares in real terms is a good idea. However I don’t see fares as the only source of revenue – CBD businesses should be paying too (and Sydney’s Independent Inquiry also identified a number of other potential sources of funding). I’d also like to see attention given to the fare structure, so that among other things, it provides further incentive for travellers to shift to non-peak services. Read the rest of this entry »


Do trams provide better accessiblity than trains?

% of metropolitan households and jobs within 400 m of a tram/train/SmartBus stop (data from DoT)

New research by the Victorian Department of Transport (DoT) shows Melbourne’s tram system provides access to 34% of metropolitan jobs, whereas trains only give access to 15% (see first exhibit). The analysis found trams also give better access to housing – 17% of metropolitan households are located close to a tram stop compared to 8% close to a train station.

DoT calculated the proportion of metropolitan jobs and households located within 400 metres of tram, train and SmartBus stops, using 2006 Census data.

The superior accessibility of trams might seem surprising given most popular discussion about public transport is focussed on trains. Moreover, trams and trains both serve the employment-rich CBD, so the difference in access to jobs is probably higher than most expect.

The department doesn’t offer an explanation, however there are logical reasons for the superior showing of trams. These include the higher density of the tram route network, the greater frequency of stops, and the relatively high employment and housing densities in the central part of the metropolitan area served by the tram network (i.e. the inner city and inner suburbs).

In the inner eastern suburbs, for example, there are nine parallel east-west tram lines between Victoria Rd and Glenhuntly Rd, a distance of just 8 km. The tram line on High St in Prahran is paralleled by another route just 560 metres to the north on Malvern Rd and one 650 metres to the south on Dandenong Rd.

As shown in the second exhibit (under the fold), tram stops are much more closely spaced than train stations. Tram stops in the inner eastern suburbs are every 200-300 metres, whereas stations in this area are usually more than a kilometre apart.

The tram network also services an area of high job density. The inner city – the area within 5 km of Melbourne Town Hall – might only have 28% of all metropolitan jobs, but they are concentrated in a relatively small area. Likewise, 50% of all jobs in Melbourne are more than 13 km from the centre, but the 0-13 km half is necessarily at much higher density than the 14+ km half.

Compared to the tram system, the train network is relatively sparse, particularly in the middle and outer suburbs where not only the distance between the radial lines increases as a function of simple geometry, but the distance between stations also increases. The distance from Narre Warren station to Berwick station, for example, is over 4 km – the 400 metre walk radius assumed by DoT accordingly misses much more than it picks up.

Suburban rail lines don’t in any event tend to be near jobs. As I’ve pointed out before, the vast bulk of suburban jobs aren’t located within large centres, but instead are relatively dispersed. Even the minority of jobs that is located in large centres tends to be spread out over a relatively extended area rather than concentrated within a small and neat 400 metre radius.

Clayton is by far the largest concentration of jobs within Melbourne’s suburbs, yet very few of the jobs it contains are near a rail station. The second largest job concentration in the suburbs is Tullamarine, which isn’t served by rail at all. The high proportion of jobs accessible by SmartBus services signals clearly that most suburban jobs aren’t within 400 metres of a rail station.

But providing potential access to lots of jobs is not the same as actually delivering workers to them. Trams might be within 400 metres of twice as many jobs as trains, but the latter nevertheless carry well over twice as many commuters to work each day as trams. There are a number of reasons for this difference.

One is that the assumed 400 metre walk distance is harsh on rail. Commuters are prepared to walk further to their nearest stop if the overall journey is long. As rail work trips are on average much longer than tram trips, the assumed walk distance to a station is too restrictive – a distance of 800-1,000 metres would be more reasonable.

Another reason is that many more train travellers get to their train station by other motorised modes – principally by car, but also by bus and tram – than is the case for trams. In fact half as many train travellers combine motorised modes as simply take the train direct. In contrast, the number of workers who use another motorised mode to connect with a tram as their main mode is quite small.

Probably most importantly, taking a tram to work is slow. Trams stop frequently and, because they don’t have their own right of way for much of the route, get caught in peak hour traffic. Commuters who have a choice will take the train instead, either driving to the station or using a bus or tram to connect. Another factor is that many inner city and inner suburban workers are on high incomes – rather than take a slow tram, some will get a car and/or a parking space as part of their remuneration package and will elect to drive instead.  Read the rest of this entry »


Is “per passenger km” the right metric for comparing modes?

Animation of Tokyo from farmland to megalopolis - click and wait a second

It might seem intuitively obvious that any comparisons between cars and public transport should be on a “per kilometre” basis. After all, as Steven Smith at Market Urbanism points out, “people take trips of varying length, and longer trips are more expensive than shorter trips, so the desire to standardize and compare makes us want to simply divide the trips by their length and call it even”.

However here are four observers of the US transport and planning scene who all say the concept of comparing transport modes on a per mile basis (or more correctly, per passenger mile basis) is deeply flawed. Steven Smith says both supporters and opponents of light rail use per passenger mile costs and subsidies to justify their positions, but the problem is that the purpose of transit is not to travel long distances:

These are not pleasure travellers trying to get as far from home as possible, but rather commuters trying to get to wherever their jobs and schools are located. But the distance to this “somewhere” is not a variable to be held constant – it actually varies with population and job density, which is highly correlated with mode of transit. Places with train lines generally have and allow for denser development and thus less distance between your house and your workplace or school – the difference in average commute distance between urban and exurban areas could be as much as an order of magnitude.

Michael Lewin reckons per passenger mile comparisons are flawed because they assume that trips involve the same mileage on any mode. However in the real world our choice, he says, is not between a city with a 20 mile bus commute and one with a 20 mile car commute:

Rather, our choice is: do we want to make cities more compact, thus increasing the number of short commutes (some of which will typically involve transit, for the reasons stated above) or do we want to create a relatively spread-out city with lots of long commutes (most of which will usually be by car)?

In the compact city, fewer passenger-miles will be travelled, which means that all the negative externalities of travel (e.g. pollution, collisions, public costs) will be lower. And because people will be somewhat more likely to use transit and carpool, both cars and transit vehicles will be more fuel-efficient, because cars and buses are more fuel-efficient when they have more passengers. By contrast, in the car-oriented, spread-out city, both car and transit commutes will typically be longer, and both cars and buses will have fewer passengers.

Alon Levy at Pedestrian Observations is annoyed that subsidies for roads look much lower when they’re divided by the appropriate number of trillions and expressed in terms of passenger miles of travel. He says:

Passenger miles don’t vote. They’re not a unit of deservedness of subsidy. They’re one unit of transportation consumption. They’re like tons of staple as a unit of food production, or calories as a unit of consumption. We don’t subsidize food based on cents per calorie.

Even as a unit of consumption, there are flaws in passenger miles as a concept, when it comes to intermodal comparisons. The reason: at equal de facto mobility, transit riders travel shorter distances than drivers….. Transit is slower than driving on uncongested roads, but has higher capacity than any road. In addition, transit is at its best at high frequency, which requires high intensity of uses, whereas cars are the opposite. The result is that transit cities are denser than car cities – in other words, need less passenger miles.

Matt Yglesias at Think Progress reckons the concept of passenger miles is borderline incoherent and senselessly biased in favour of auto-oriented road projects:

The use of passenger miles as a unit of measures embeds the assumption that the goal of a regional intra-urban transportation system is to have people travelling as far as possible. Now you could imagine a city in which individuals, firms, structures, natural resources, etc. are just strewn about at random. If that was the case, then you probably would want to organize transportation to maximize distance travelled. People would have arbitrary transportation needs, might need to get very far away, etc. But when you’re talking about a real growing city, a focus on passenger miles just implies a focus on spreading your urban area out as widely as possible. Read the rest of this entry »


Should the war on obesity be a key objective of transport policy?

I know people who have the option of driving but instead take the train so they can improve their physical fitness. It takes longer than driving, but since they’re going to work anyway, walking to the station is an easy way to exercise. It makes good sense; I’ve walked or cycled to work at various times for the same reason.

However it’s one thing to make a private choice to use public transport in order to exercise – it’s another thing altogether to elevate the war on obesity and other health issues, as a matter of public policy, to the status of a key goal of the transport system. That’s what organisations like the Planning Institute and the National Transport Commission propose, but it’s not self-evident to me that it’s a good idea. It’s worth thinking about it further.

There’s a paradox here. The very point of public transport is to extend personal mobility. At the end of the nineteenth century when everyone other than the very wealthy walked, the arrival of trams and trains greatly enriched people’s lives by overcoming the limitations of walking. Now they could travel further to better jobs or better houses, take the family to the beach on Sunday, or visit friends and relatives in more distant suburbs. The whole point of public transport was to travel faster than walking so people could travel further in the same time.

The panoply of exercise-related issues like obesity are not a transport problem, they’re a social problem. They’re a result of eating more and of expending less effort in all aspects of life, not just in the way we travel. It’s true we are much more likely today to drive than walk, cycle or use public transport, but the avoidance of effort is true of almost everything we do.

Most of us work in jobs that don’t involve anything even remotely like the level of physical effort expended by the average worker of a few generations ago. If we did, Occ Health and Safety would have a fit. On the home front, we’ve had “labour saving” devices like refrigerators, stoves, washing machines and vacuum cleaners for generations. Television and home delivered newspapers mean we don’t even need to go out to get information and entertainment.

Consider the giant strides we’ve made in avoiding exertion over the last twenty years. Computers have eliminated the effort of going to the bank, the booking office, the travel agent or the bookshop. We blow leaves rather than rake them, we use power tools to drive nails and screws, we answer the phone without getting out of our seat, and we cook meals without having to prepare them. We control our air conditioners, central heating, TVs and sound systems with remotes. Climate control means our bodies don’t even consume much energy to keep warm – many children barely know what it means to shiver.

The decline of effort pervades all aspects of our lives, not just how we travel. For better or worse, it’s one of the ways we define progress. So transport – and that essentially means the car – is only one part of the health problem.

And in fact it’s a relatively small part, because the main cause of obesity is what we eat, not how little we exercise. It’s likely to be far more effective to target food than public transport.

Lennert Veerman, Senior Research Fellow at Queensland University’s School of Population Health, points to a recent study which argues the main force driving the obesity pandemic is an increase in consumption. He says the 1970s was:

When the food supply started to change radically. The supply of refined carbohydrates and fat increased and more food was mass prepared rather than cooked at home. The era of easily available, cheap, tasty, highly promoted, energy-dense foods had begun. This view of the causes of the rise in obesity prevalence suggests the likely solutions lie in the area of the supply and promotion of food. And research supports that notion.

He says if governments are serious about tackling obesity their priority should be food. They should tax unhealthy food, limit advertising and restrict availability in schools. He also says healthy food should be subsidised. Read the rest of this entry »


Is the Transport Department coming out on outcomes?

xkcd on the value of time (the corresponding figure in Australia is circa 4 minutes)

I don’t ordinarily read annual reports but this story in Melbourne’s Herald-Sun acknowledged its source was the Victorian Department of Transport’s 2010-11 annual report. The newspaper noted a 3.4% increase in reported crime on Victoria’s public transport system in 2009-10. Much to my surprise, the paper acknowledged up front that patronage had also increased over the period, by 1.6%. That’s a pertinent qualification but it surprised me that a News-owned tabloid bothered to make it. Well done to the Hun and reporter Peter Rolfe – a big tick!

Looking at the performance outcomes section of the annual report, I see the Department’s been clever – its performance indicator for reported crime against the person is effectively the change in offences minus the change in patronage growth. Bit hard to ignore that and it certainly helps to put the crime figure in perspective.

This got me wondering what progress the Department is making in dealing with crime on public transport. What, I wondered, is the trend? How does the latest figure compare with the previous year? This was when I discovered some serious deficiencies in the way the Department reports on outcomes.

A key shortcoming is the annual report fails to give the previous year’s outcome figure. So, for example, the report tells us that the total volume of freight carried by rail in Victoria increased by 8.31 billion tonne-kilometres in the most recent year for which data is available, but provides no indication of whether that is an improvement on the trend or a deterioration. What is the reader to make of this number?

Similarly, bicycle path use increased 2.8% and rail capacity utilisation in the morning peak grew by 9.7%, but in neither case is there a figure on the previous year’s outcome. This is in stark contrast with the financials, which use the convention of showing 2011’s numbers against the previous years. The examples I’ve cited aren’t isolated cases – none of the performance outcome results show the previous year.

The importance of context is shown by the Herald-Sun’s report. Peter Rolfe did some legwork and found reported crime dropped 10% in the previous year, while patronage grew 6%. That’s much better than the latest year’s 3.4% vs 1.6%, suggesting a marked deterioration in performance. Although he failed to acknowledge the difference between the two years might in part be due to increased policing (a cross!), he nevertheless illustrates the value of having something against which to compare performance measures.

Unfortunately, the shortcomings of the Department’s annual report get worse. While each indicator has a target “increase” or “reduction”, most of the “results” actually provide a snapshot or balance statistic – they don’t show the change. For example, one outcome indicator purports to show the increase in the proportion of trips starting or ending in Central Activities Areas (CAA). But what we’re told is that 3% of trips started or ended in CAAs in 2009-10. That’s valuable information in its own right, but it’s not telling us if the Department is succeeding on this indicator. It’s not telling us if there was an increase. It’s not telling us what the indicator says it tells us!

Another example is the target to reduce fuel consumption of petrol vehicles – the result is given as 11.4 litres per vehicle kilometre, but again there’s no indication whether things are getting better or getting worse. Likewise, the result for the car occupancy rate indicator is 1.2 persons (it’s meant to reduce); the greenhouse emissions of the vehicle fleet is 384 g/km (it’s meant to reduce); the average weight carried per freight vehicles is 4.19 tonnes (it’s meant to increase); and so on – but do these represent an improvement or a deterioration on the trend?

This is not a minor issue. Of the 34 indicators that claim to show an “increase” in good things or a “reduction” in bad things, 20 do not even attempt to show how they’ve changed. They’re all snapshots. Experts will in many cases know the context but annual reports are prepared for parliamentarians and for the people. Read the rest of this entry »


What should be done with myki?

Road pricing in London, 18th century

The Age reckons myki is “failing at maths”, but I wonder if the key failing is actually with the way it’s managed rather than with any technical shortcomings.

This report in Tuesday’s paper said “hundreds of travellers (who use myki) are paying too much”. It follows an earlier report by The Age, back in April, when it was claimed that “one third of myki bills are inaccurate”.

Both these stories refer to MykiLeaks, a web site set up by Monash University student Jonathan Mullins. It enables travellers to review (some aspects of) the accuracy of myki statements on-line.

The Age’s latest report indicates a big improvement since April – the proportion of inaccurate statements is down from 33% to 15%. But if valid, that’s still a very high error rate even if, as The Age’s reporter says, the total dollars involved aren’t significant (the combined overcharge across circa 300 faulty statements was $1700, with the biggest error being a traveller charged $18 instead of $6).

But there are reasons to be careful about how much weight to put on the MykiLeaks results. One is that we don’t know how accurate the MykiLeaks algorithm is. Another is that only 2,000 statements have been submitted to the site since it started last December. That’s a very small proportion of the million plus myki cards on issue.

Such a small sample might not be problematic if it were randomly selected, but it seems unlikely the kind of people who use MykiLeaks are representative of the whole body of myki users. They could have good reason to be wary if, for example, they are in the small group who make the kind of complex, multi modal trips where myki appears to be weakest.

I don’t know for sure how accurate myki actually is or even what most of the errors are, but I don’t put a lot of store by MykiLeak’s findings. But that doesn’t really matter all that much because the key issue in my view is the poor public perception of myki – it’s pretty clearly a tainted brand. I’m the first to be wary of on-line polls, but surely it’s not without significance that a staggering 91% of the 5,657 readers who voted in The Age’s poll answered ‘No’ to the question: “Do you trust myki to charge you the correct amount?”.

Moreover, read through the comments on the article and it’s evident there are other issues too. Quite a few people have difficulty understanding their account statements. Others are annoyed by the considerable delay between topping up their account on-line via credit card, and when the funds become available for use. Many resent having to identify errors themselves and then contact a call centre to have it fixed up.

If The Age’s report is a fair account, the Transport Ticketing Authority (TTA) seems to be taking a defensive posture. That’s not good for business and it’s not smart politics either.

The best counter the Chief Executive, Bernie Carolan, could manage was to warn “myki users against giving their personal information to the (MykiLeaks) website”.  He also said he couldn’t confirm MykiLeak’s claims because the Government doesn’t have access to the site. Just as he did back in April, Mr Carolan again provided this reassuring, customer-friendly advice: “If a customer is concerned they have paid more for their fare than required, they should contact the myki call centre on 13 69 54”.

This sounds to me like an organisation that’s a little out of touch with its customers. People don’t want to hang on the phone to a call centre to correct a mistake they didn’t make. Moreover they expect the TTA will identify its own overcharging errors, not leave it up to customers and wait till they complain. Perhaps most of all, they want to be reassured – they want the TTA to tell them honestly and plainly if they’re being over-charged or not. Mr Carolan didn’t answer that question – he responded with bluster. Read the rest of this entry »


Flinders St Station: is a design competition a smart idea?

Fawcett and Ashworth's design for the Swanston Street facade (unbuilt)

It now seems clear the Government’s Flinders Street Station Design Competition is about much more than merely restoring the station to its former glory. This could be a redevelopment project, albeit one that respects heritage values. According to this statement from Major Projects Victoria, the Government will be looking for:

The best ideas from around the world to re-energise the station and its surrounds while making sure critical heritage values are maintained. Designs will be expected to address the station’s transport function, heritage requirements, urban design and integration with its surrounds as well as providing a value for money construction proposal.

At first glance a design competition seems like a good idea, but on further reflection I’m not so sure.

Architectural competitions have several advantages. If they’re open to all comers they allow for a range of interpretations of the brief and are more likely to draw in unusual, spectacular and ‘left field’ entries. It is unarguable that a radical conception like Utzon’s vision for Sydney’s Opera House would not have been selected in the absence of an international competition.

Competitions are a useful way to excite public interest in a project. They can also give up and coming architectural practices the chance to enter an otherwise exclusive club. Some of our most applauded buildings – like the Opera House and Federation Square – were the result of international competitions.

But they also have their risks. Designing a building to win a competition is not quite the same task as designing one strictly on the basis of fulfilling the brief. Competitions favour ideas that stand out from the crowd – they favour high impact visions. Sometimes the basic function, practicality and financial viability of the building can be compromised – the Sydney Opera House is one of the better known examples of this phenomenon.

There’s also a risk that entries will not be prepared with an appropriate level of diligence. Entrants don’t know they’re going to win, so rationally they’re going to make compromises to limit costs. That might not be so bad if the winner can correct the shortcomings, but once a proposal is selected the major parameters are often locked in, immediately limiting the scope for adaptation (I know short-listed entrants are often paid, but it’s usually not enough).

Some functional compromise might possibly be a price worth paying if the new Flinders Street Station were to became as iconic as the Opera House, Bilbao or the Guggenheim, but the odds on that are astronomical. No one really understands why a handful of buildings become international symbols, but the fact is millions don’t.

The key thing about this project is it will be extremely complex. Any use of the site is constrained by four key factors. First, there’s the need to protect perhaps the most iconic building in Melbourne, with high historic values. Second, it’s Melbourne’s busiest rail station – functional efficiency really, really matters and transit operations can’t be disturbed during construction. Three, if it proceeds, the proposed Melbourne Metro rail line also has to be incorporated within the complex. Four, the setting is a limiting factor – it includes the river, Princes Bridge, Fed Square, St Pauls, the view of the station across the river from Southbank, and more. Whatever’s built at the station has to take account and give due respect to the neighbours.

When it comes down to it, I doubt there’d be many projects more unsuitable for a design competition. There’s much more at stake here than a potentially functionally compromised opera house. This is the sort of extraordinarily complex project where a solution needs to be developed very, very carefully. There must be considerable research, testing and consultation with all the parties and interests involved. Theoretically this might be sorted out during the development of the brief but I think a much better outcome would be achieved if all parties, including the architects, were intimately involved from the outset.

In fact this just highlights that the key issue here isn’t “design” but “use”. What really matters is what sort of activities, commercial and public, could possibly work at Flinders Street Station without compromising the existing building, the entire metropolitan rail system and the integrity and value of the surrounding uses. A huge effort is needed to get the brief right. My expectation is that what will work here – given all the constraints – won’t be the kind of potentially spectacular stuff that in design terms would traditionally be put out to a competition.  Read the rest of this entry »


Should public transport be free?

This video has nothing to do with public transport, free or otherwise, it's just a great video

My post on fare evasion last week prompted a number of commenters to suggest that public transport should be made free. Roads are free, the argument goes, so the idea that public transport should also be free is obvious. It would eliminate fare evasion as an issue, increase patronage, reduce car use and benefit lower income travellers.

Proponents argue that once the costs of ticketing and inspection are allowed for, the net cost would not be that high – one estimate for Melbourne is less than $200 million p.a. That shortfall could be financed by taxing the beneficiaries of public transport infrastructure, like CBD property owners.

Interesting as it is, I don’t agree with this proposition – in my view making public transport free would be poor policy. It might appear at first glance to be a good idea, but it’s instructive that there are few places in the world where public transport isn’t charged for. All of those towns are very small and in some instances only certain services are unpriced e.g. Stanford University free bus shuttle.

Of course there’s no such thing as “free” public transport – it still has to be paid for. Being “free” would simply mean the cost is recovered from someone else, such as taxpayers generally, rather than from the 13% of travellers in Melbourne who currently use it on any given day. And it’s worth noting that while roads are cheap, they aren’t entirely free – other than cyclists, all vehicle owners pay an annual registration fee.

Reliable numbers are hard to come by, but my working estimate is net ticketing revenue in Melbourne, after deducting collection and inspection costs, is around $650 million per annum*. In a world of “no deficit” government, that’s a significant amount. It’s enough to operate more than thirty DART-type Bus Rapid Transit systems each year or more than sixty 1,000 pupil high schools.

But free public transport would cost significantly more than that because it would generate additional trips. This would increase costs – there’d be a need for more services, more maintenance, more cleaning, and so on (e.g. see Crowding on trams gets worse). If patronage were to increase by half (say), the extra cost could be many hundreds of millions per year. There might be economic benefits in lower negative externalities, but actual money would still have to be found to cover the added costs.

Those reductions in negative externalities – principally lower car use – would in any event very likely be much lower than proponents of free public transport assume. The key constraint on significantly increasing transit’s share of trips at the expense of cars isn’t fares, but the greater speed and convenience of cars. Abolishing fares won’t substantially change that equation. In fact I expect much of the additional patronage growth would be extra trips by transit-dependent users, as well as trips by car owners that wouldn’t otherwise have been made (and which therefore are of relatively low value).

And I’m not so sure about the equity benefits of abolishing fares either. The main beneficiaries would be CBD workers and high school students – many of them attending private schools – as well as residents of well-heeled inner suburbs served by trams. It would also confer a larger benefit on those who make long trips and thereby encourage people to live further away from the city centre.

There are assorted other issues too. Some people worry that removing the barrier of fares would see public transport colonised by “undesirables”. This could make it less attractive and consequently deter users. Another potential issue is public transport might struggle even more than it does now to get government funding for service improvements and expansions, given that any expenditure would generate zero return (at the moment public transport covers around a third of its operating costs). Read the rest of this entry »