Is management of public transport a mess?Posted: November 9, 2010 Filed under: Public transport | Tags: coordination, flowchart, Greens, management, PTUA, Public transport, Public Transport Users Association, State Election, Victoria 10 Comments
It seems the way management structures and processes are arranged is still the key public transport solution being advanced in the Victorian election campaign.
The first three points in the Green’s Six Point Transport Plan all relate to governance and management. Now the Public Transport Users Association (PTUA) has released this chaotic flowchart with the charge that “a hundred different organisations are running public transport in Victoria” (see first graphic).
The PTUA says the flowchart illustrates how difficult it is for the average person to work out who to contact with questions and problems. This is a brilliant and no doubt effective piece of politics, building on the glorious history of spaghetti diagrams like Barry Jones’ famous Knowledge Nation vision.
As I’ve argued before, I think management arrangements are a second order issue – there’re more important things to get right first. And I’m by no means arguing that current arrangements are ideal or can’t be improved.
But there are a number of reasons why this flowchart is not a fair and reasonable account of the way transport is managed in Victoria.
First, as pointed out by a commenter (Invincible) over at Skyscrapercity.com, this is a deceptive diagram – flow charts usually flow from top left to bottom right, otherwise they will always look misleadingly complex. Invincible has redrawn the same information in a more logical flow, producing a vastly simpler diagram (see second graphic). Read the rest of this entry »